Slow to develop a store pickup initiative for customers in the UK, Aldi finally seems it’s getting on board with click-and-collect services.
The supermarket chain announced it has a trial underway at a store in the Midlands that it plans to extend to shoppers soon.
During the trial, Aldi says colleagues can choose from a full range of grocery items online, then drive to their local store where they “can have their shopping brought to their cars by store colleagues contact-free.”
If successful, the trial will be extended to customers and at further stores across the country.
“We know that more and more people want to access the high-quality, affordable food they know they can get at Ald,” Giles Hurley, Chief Executive Officer, Aldi UK and Ireland, said. “This is yet another way we are innovating to make sure we best serve our existing customers and make Aldi’s great products and unbeatable prices available to even more people.”
Aldi is already trialling a rapid delivery service across stores in the East Midlands, London, Cambridge and Greater Manchester in partnership with Deliveroo. The Deliveroo service currently allows customers around selected stores to order from a range of more than 300 Aldi products and have them delivered to their doorstep in as little as 30 minutes.
As with most other retailers, the click-and-collect trial will see orders being picked and packed by colleagues ready for customer pickup. Customers will be offered timeslots to arrive at dedicated click-and-collect points in store car parks, where they can pick up their shopping.